TractFit Standard Membership

Cancellation Policy

WHAT IS THE CANCELLATION POLICY? We have an 12-hour cancellation policy. You may cancel any session reservation at least 12-hours prior to session start time with no penalty and the session credit will be available for you to rebook. A session that is cancelled less than 12-hours prior to start time is considered a "Late Cancel" and will be forfeited (if booked using a session credit) or assessed a $30 fee A session that is booked but not attended is considered a "No Show" and will be forfeited (if booked using a session credit) or assessed a $30 fee. CAN I SWITCH SESSION? If it is more than 12 hours before the session start time, you can switch by cancelling the session you are enrolled in and book a new session time. Same day or last-minute session swaps are still subject to our 12-hour cancellation window HOW DO I CANCEL A SESSION? Session can be cancelled by: Step 1: Log into your account schedule page by clicking on "My Account." Step 2: Select "Schedule" to view your upcoming session reservations. Select "Cancel" next to the reservation you wish to cancel. If you have trouble cancelling a reservation please contact us via email at info@TractFit.com

Contact Details

• 2400 Ocean Front Walk, Santa Monica, CA, USA