​PLEASE REVIEW OUR 12-HOUR CLASS / SESSION CANCELLATION POLICY.

 

WHAT IS THE CANCELLATION POLICY?

12-hour cancellation policy. You may cancel any reservation at least 12-hours prior to  start time with no penalty and the credit will be available for you to re-book.

A class/session that is canceled less than 12-hours prior to start time is considered a "Late Cancel" and will be forfeited & assessed a $15 fee 

A class/session that is booked but not attended is considered a "No Show" and will be forfeited

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CAN I SWITCH CLASS/SESSION?

If it is more than 12 hours before the start time, you can switch by canceling and book a new time. Same day or last-minute swaps are still subject to our 12-hour cancellation window

 

HOW DO I CANCEL A CLASS/SESSION ?

Canceled by:

Step 1: Log into your account schedule page by clicking on "My Account."

Step 2: Select "Schedule" to view your upcoming reservations. Select "Cancel" next to the reservation you wish to cancel.

If you have trouble canceling a reservation please contact us via email at Info@TractFit.com